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If you would like to return or exchange your purchase, please get in touch with us via email at contact@lovetravelshare.com for return/exchange instructions within 14 days from the date the parcel is delivered to you. Returned items must be in original condition & packaging. Returns and Exchanges are only applicable to non-faulty and non-damaged items. We strongly encourage customers to carefully read the product description prior to purchase and do not hesitate to get in touch with one of our friendly team members at contact@lovetravelshare.com with any questions or concerns about our products.

All changes to orders must be made known to us via email as soon as possible within 24 hours from the time the order is placed. If your order has already been dispatched, we are unable to amend your order details anymore. Once an order has been dispatched, we regret to inform you that we do not allow any cancellation due to the fully automated nature of our order processing. This is to ensure minimal disruption to our automated system and order fulfillment team. Should an exception be made, order cancellations can be subjected to a cancellation & processing fee.

Please ensure returned item is shipped via a trackable shipping method. All exchanges & refunds will only be processed when we have received the actual product back in our warehouse. Returned product must be in its original condition (unopened, unused, in original packaging) to be eligible for an exchange/refund. If a returned parcel is lost in transit, LoveTravelShare will not be held accountable.All sales transactions are final. Please note, we do not cover for the return shipping cost. Customers will be responsible for the return shipping cost. Please note that Consumable Items, Personal Care Items, as well as Items on Clearance (heavily discounted) are ineligible for returns, but may be exchanged for a replacement or for store credit. In the unfortunate event you receive a faulty, damaged or defective item you must immediately advise us via email within 72 hours of receiving the product with evidence of product damage (by means of photos or videos that best demonstrate the defect/damage). Upon inspection of the available evidence, a decision will be made to offer a replacement.